Customer Relations Representative - State Farm Agent Team Member
Full Time in New Hyde Park, NY
Responsive recruiter
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Job Title Customer Relations Representative – Insurance Sales & Service
ROLE DESCRIPTION Are you someone who thrives on helping others and enjoys building lasting relationships? As a Customer Relations Representative in our dynamic insurance agency, you’ll be the friendly face and knowledgeable guide our clients rely on. This hybrid role combines exceptional customer service with sales opportunities, offering you a well-rounded and rewarding career path in the insurance industry.
Whether assisting with policy questions, resolving concerns, or introducing new products that meet client needs, you’ll play a key role in both retaining and growing our customer base. If you’re driven, dependable, and enjoy making an impact, we want to hear from you!
RESPONSIBILITIES
- Deliver outstanding service to existing and prospective clients via phone, email, and in-person interactions
- Assist with policy updates, billing inquiries, and claims follow-up
- Recommend and cross-sell appropriate insurance products to meet customer needs
- Build relationships that foster trust and long-term client satisfaction
- Support retention efforts by proactively engaging with customers for reviews and renewals
- Collaborate with agency team members to ensure seamless client service
QUALIFICATIONS
- Excellent communication, organization, and problem-solving skills
- Customer service or sales experience preferred but not required
- Comfortable engaging in solution-focused sales conversations
- Ability to remain calm and helpful in high-pressure situations
- If not currently licensed, must be willing to obtain licensing as a condition of employment (we will guide you through the process)
WHAT WE OFFER
- Competitive base salary with opportunities for commission and performance bonuses
- Ongoing training and support to help you grow in your role
- Opportunities for career advancement within the agency
- Positive, team-oriented culture focused on professional and personal success
Compensation $50,000.00 - $70,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none