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Customer Service Representative - State Farm Agent Team Member

Full Time in New Hyde Park - NY

Responsive recruiter
Benefits
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Customer Service Representative – Jumpstart Your Career in Insurance
Learn. Grow. Build a Future with Purpose.
Are you a recent graduate or early in your professional journey—and looking for a career that offers both stability and growth? Do you enjoy interacting with people, solving problems, and making a positive impact on someone’s day?
We’re hiring a Customer Service Representative who is eager to learn the insurance business from the ground up. In this role, you’ll support clients, assist agents, and develop the foundational skills needed to grow into a licensed insurance professional.
This isn’t just a job—it’s a stepping stone into a respected industry with long-term potential and clear opportunities for advancement.
What You’ll Do
  • Respond to client inquiries with accuracy, professionalism, and empathy
  • Assist with policy changes, coverage questions, and basic claims support
  • Maintain organized and up-to-date customer records
  • Work closely with licensed agents to ensure client needs are met
  • Begin identifying coverage opportunities through meaningful conversations
  • Receive supportive training to build confidence in sales-readiness
Why This Role Is a Great Fit
  • Gain real, hands-on experience in a professional insurance setting
  • Ideal for recent graduates exploring long-term career options
  • Clear pathway toward licensure and future sales roles
  • Training, mentorship, and continued development provided
  • A supportive team environment where learning and growth are encouraged
What We’re Looking For
  • Strong communication skills and a friendly, professional demeanor
  • Organized and detail-oriented with the ability to multitask
  • A genuine desire to help others and grow your career
  • Comfortable in customer-facing roles (retail/hospitality/call center experience is a plus)
  • Interest in obtaining an insurance license—support included
  • Previous customer service or administrative experience preferred
If you’re ready to gain valuable skills and launch a future-focused career, we’d love to connect with you.
Apply today and take your first step into the insurance industry!
Compensation $40,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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